Note: Backup your registry key before you modified. HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\Data After this, you can stop Office Safe Mode, exit and restart your. Click 'Yes' at the prompt to open Word in Safe Mode. ![]() Press and hold the Ctrl key and double-click the Word shortcut. We could try to Delete the Word Data registry subkey to ease try follow the instructions in the following support article: Find the shortcut icon for your Word application. ![]() ![]() ![]() How to determine what is causing the problem by performing a clean boot section in the following support article: Safe mode to see if this behavior will still occur, if this behaivor won't occur in safe mode, the behavior might be caused by certain items that are loaded with Word.Ĭlean boot mode to check if this behavior could be caused by the 3rd-party services, if this behavior won't occur in clean boot mode, try follow the instructions in the In regarding of the issue, it may be caused some reason, let's try to narrow down the root cause with the following methods:ġ.Try disable all the add-ins to see if this behavior could be caused by the 3rd-party add-ins, if this behavior won't occur with all the add-ins disabled, we can enable them one by one to find out which one might cause the issue.
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